20:00-23:30
VIP Dinner
08:00 - 09:00
Registration & Networking
9:00-9:50
Building a Legal Services Brand in a changing market
9:50-10:20
Why client does not choose the best law firm - how the way you present influences the decision?
10:20-10:50
Law direct and the legal services market. Innovative channels of client contact and distribution
10:50-11:00
Debate introduction: "How to sell legal services effectively?"
11:00-11:20
Debate: "How to sell legal services effectively?"
11:20-11:40
Coffee break (20 min)
11:40-12:15
How did the tech business changed clients' expectations and what is in it for us?
12:15-12:45
Lawyer of the future is a mindful lawyer
12:45-13:15
Why culture eats strategy for breakfast and what you can do about it. Overcoming the challenge of change in law firms.
13:15-13:25
Debate introduction: "What business clients expect from their lawyers?"
13:25-13:45
Debate: "What business clients expect from their lawyers?"
13:45-14:45
Lunch
14:45-15:20
Legal Service Design
15:20-15:50
Digital transformation of a Polish law firm
15:50-16:00
Debate introduction: How to apply technologies in law firms?
16:00-16:15
Panelists introduction
16:15-16:35
Debate: How to apply technologies in law firms?
16:35-16:55
Coffee break
16:55-17:45
Making Legal Innovation Work
17:45-18:30
The future of legal services
18:30-18:45
Q&A session with Richard Susskind
20:30
Afterparty